Your trust. Our responsibility.

Web & Media Works (“WMW,” “we,” “us,” or “our”) provides website development, digital marketing, design, and related services. This Privacy Policy explains how we handle personal information when you visit webandmediaworks.com, submit an inquiry, request a quotation, book a conversation, or contact us through our advertising and social channels.

We act as the organization responsible for the information collected through our own website and business inquiries. When we build or support websites for clients, the client's own privacy notice may govern information submitted on their website.

Depending on how you interact with us, we may collect:

• Identity and contact information: name, email address, phone number, business name, and role.
• Project information: website address, preferred package, approximate budget, services of interest, project requirements, messages, and files you send us.
• Communication records: inquiry forms, email messages, Messenger or Instagram conversations, and appointment requests.
• Technical information: browser or device information, IP address, page interactions, and security or error logs where collected by our website and service providers.

We ask for information relevant to your inquiry and encourage you not to send passwords, payment-card details, or other unnecessary sensitive information through ordinary contact forms.

Information may reach us when you submit a form on our website, complete a Meta (Facebook or Instagram) lead form, send us a Messenger message, email us, book a call, or otherwise contact our team. Some technical information is generated automatically when our website or its service providers process a visit.

If another person refers your business to us, we may receive the referral details they choose to provide. We will use those details to respond to the referral or confirm whether you want to hear from us.

We process relevant information for defined business purposes, including to:

• Respond to questions, explain website packages, and provide quotations or proposals.
• Discuss requirements, schedule calls, develop websites, and deliver purchased services.
• Send service-related messages, project updates, invoices, or support replies.
• Operate, secure, troubleshoot, and improve our website and internal business processes.
• Meet applicable recordkeeping or other legal obligations.
• Send promotional updates when we have an appropriate legal basis, such as your consent where required, and honor opt-out requests.

Our basis for processing depends on the activity and applicable law, and may include consent, steps requested before entering a contract, performance of an agreement, legitimate interests recognized by law, or compliance with legal obligations.

When you submit a lead form associated with a Web & Media Works advertisement, we may receive the information you entered or confirmed, such as your name, email address, phone number, preferred website package, business type, and project timeline.

We use those details to respond to your request, explain suitable packages, and follow up on that inquiry. If you communicate with us through Facebook Messenger or Instagram, those platforms also handle data under their own terms and privacy policies. You can review Meta's Privacy Policy for platform-specific processing.

Submitting a quotation request does not by itself mean you have purchased a service or agreed to receive unrelated promotional messages.

Our website and its supporting services may use cookies or similar technologies to make pages work, maintain security, remember preferences, measure visits, or assess advertising performance when the relevant tools are enabled.

Depending on our site's configuration, providers such as analytics, anti-spam, content delivery, and advertising platforms may process device and usage information. You can manage or delete cookies through your browser settings; some essential functions may work differently when cookies are restricted.

We may provide limited information to service providers who help operate our business, such as website hosting and infrastructure, email or communications services, forms and appointment tools, customer-management systems, payment or accounting providers, and security or analytics services. Providers should only receive information relevant to the service they perform.

We may disclose information when required by applicable law or when reasonably needed to protect our rights, users, and systems. We do not publish your inquiry details as public testimonials or portfolio examples without an appropriate basis or permission.

We do not treat a website inquiry as permission to share your personal contact information for independent third-party marketing.

We use reasonable technical and organizational measures intended to limit unauthorized access, loss, misuse, or disclosure, taking into account the services and systems involved. No online transmission or storage method can be guaranteed completely secure.

Information is kept only for as long as necessary for the purposes described in this notice, subject to legal obligations and the needs of an active business relationship. Project records, invoices, and contractual correspondence may require longer retention than a one-time inquiry.

WMW serves customers online and may use third-party technology providers that store or process information outside the Philippines. When this occurs, we aim to use appropriate agreements and safeguards consistent with the applicable privacy requirements and the nature of the service.

If you need more detail about the service providers handling your particular project information, you may request that information using the privacy contact below.

Subject to applicable law, you may have rights to be informed about how your information is used, request access to it, ask for corrections, object to certain processing, request erasure or blocking where appropriate, and exercise other rights recognized under the Philippine Data Privacy Act of 2012.

You may contact us to exercise a privacy right, change your contact details, or withdraw consent where processing depends on consent. We may need to verify the identity of a requester before sharing or changing personal information.

For official guidance, see the National Privacy Commission's data-subject rights guide. You may also seek recourse through the relevant authority as allowed by law.

We may contact you about a quotation, booking, ongoing project, invoice, or support matter that you initiated. Where we send promotional messages and an opt-out is available or legally required, you can ask us to stop those messages at any time.

To opt out of WMW marketing communications, reply to the message, use an unsubscribe control when provided, or email us at jbsalig@webandmediaworks.com. Some operational messages may still be necessary to complete a service you requested.

Our website-development and marketing offers are intended for business inquiries, not for collecting information directly from children. If you believe a child has provided personal information without appropriate authorization, please contact us so we can review the request.

Our website may link to client websites, marketplaces, scheduling pages, payment providers, or social platforms. Those services may have their own privacy policies, and this notice does not replace them.

We may update this notice when our services, technology providers, or legal responsibilities change. The current version will be available at webandmediaworks.com/privacy-policy/. Material updates may be communicated through appropriate channels when needed.

For questions, privacy requests, corrections, or concerns, contact:

Web & Media Works
Privacy inquiries: jbsalig@webandmediaworks.com
Website: webandmediaworks.com